I would like to compliment Stefan (our tour guide) on his amazing performance leading the Dracula/Transylvania trip over the last weekend. His knowledge, command of English, including slang and jokes, and sense of humor helped to make this trip one of the most amazing trips we have ever taken.
I said this on the feedback form, but I wanted to take the time to write this again because I was so impressed by Stefan’s skills, demeanor and attitude. Among other things, one of my job duties is to lead trips and occasionally lead a guided type tour, and I have significant experience working with local tour guides as well. Up until this weekend, I had thought that the man who taught me to lead trips was the best tour guide on the planet. I have now changed my opinion, and I truly believe that Stefan gave me (and our group) the best group travel experience I have ever been involved with.
Stefan is a true gem, and an extremely valuable asset to your company. Thank you so much for providing him to us. We will be requesting him next year.
Additionally, we plan to offer this trip again next year. When we do make our arrangements, I would really like to make a special request for Stefan to be our guide again next year.
If you have any questions, please contact me.
Thank you so much,